Categories
SERC Scoop Newsletter

June 2022

  • What is SERC?
  • SERC Wisdom Wednesdays Monthly Webinar
  • Effective IEP Team Meetings and Communication Guidelines
  • Two Questions to Ask When Making a Manifestation Determination
  • Prevalence and Characteristics of Autism Spectrum Disorder Among Children Aged 8 Years
  • Virtual/In-Person Mediation and IEP Facilitation in Oklahoma
  • Crucial Conversations for Mastering Dialogue Training Update
  • Which Dispute Resolution Process is best for me?
  • Upcoming Events

What is SERC? 

The Special Education Resolution Center of OSU (SERC) has been collaborating with the Oklahoma State Department of Education for over 16 years to help families and school districts resolve conflicts at the earliest stage possible. SERC provides services for children from birth to 3 in SoonerStart and for students 3 through 21 in public schools.

What does SERC provide to schools, SoonerStart, and families at no cost?


SERC Wisdom Wednesdays Monthly Webinar

 Working together and through conflict to support students with disabilities can be challenging for parents and schools. Learn helpful information, tips, and techniques from the experts that can help you navigate through difficult situations. These webinars are geared toward parents, advocates, school personnel, State Department personnel, private providers, and organizations/professionals who work with families of children with disabilities.

Join us for this free 1.5-hour webinar series the third Wednesday of each month from 12 pm to 1:30 pm CST. Monthly webinars are recorded and available for viewing. Transcripts are also available by visiting our webinar page below.

View the Wisdom Wednesdays webinar page with information and registration links to upcoming webinars along with recordings and transcripts of completed webinars here:


Effective IEP Team Meetings and Communication Guidelines

 

During this time when school is not in session, parents and school staff can take a quiet moment to think about IEP meetings and communication skills.  Attached are two helpful articles.  One is Effective IEP Team Meetings.  This documents contains helpful tips on how to conduct an appropriate IEP meeting – highlighting that the goal of a meeting is to reach consensus on the student’s needs.  Consensus is the most complicated form of decision making as it call upon participants to really listen to each other and try to resolve the underlying concerns of each parties position.  The hallmark is to keep the discussion about the needs of the student and really brainstorm and push to come to some decisions that address the student’s needs (as viewed by the parent, student and by school personnel).

The second is a Communication Guideline for developing a simple rule format on structuring the conversation around the student’s needs.  This guide helps the parties focus on the needs of any student who is the subject of a deep discussion.  This guide can be used for any IEP meeting or about any discussion that takes place about the student.

View the OSDE Special Education Guidance Brief on Effective IEP Team Meetings here (PDF):

View SERC’s Communication Guidelines for Effective IEP Team Meetings here (PDF):


Two Questions to Ask When Making a Manifestation Determination.

During the last few months of the school year, calls to SERC increase about issues surrounding discipline.  Under the IDEA, which is a federal law, the manifestation determination is made answering only two questions. The following steps should be followed during this process:


1. Review All relevant information in the student’s file and information from the parent, AND

2.  Determine if :
     a.  The conduct in question was caused by or had a direct and substantial relationship to the Student’s disability;
           OR
     b.  The conduct in question was a direct result of the LEA’s failure to implement the IEP.

3.  If the answer is Yes to either question, the behavior is a manifestation of the Student’s Disability:
     a.  Conduct or review an FBA
     b.  Implement (or review and revise ) a BIP; AND
     c.  Return the Student to the pre disciplinary placement.

4.  If the answer is No to either question, the behavior is not a manifestation of the Student’s Disability:
     a.  Discipline without regard to disability; AND
     b.  Provide FAPE in the disciplinary setting.

The disciplinary placement is the stay put if Challenged.  34 CFR 300.5333

View the related November 2021 SERC Wisdom Wednesday Webinar “The Discipline Zones” by Lenore Knudtson here (Youtube):

View the webinar behavior handout here (PDF):

View the webinar presentation slides here (PDF):


Prevalence and Characteristics of Autism Spectrum Disorder Among Children Aged 8

In a snapshot of America, 11 states were sampled to determine the prevalence of autism and many interesting related factors in children aged 8.  The CDC of the U.S. Dept. of Health and Human Services published a report last December.  If you have wondered how Autism Spectrum Disorder presents itself in cognitive ability, race, or diagnostics – it’s an interesting read!

View the related CDC article here (PDF):


Virtual/In-Person Mediation and IEP facilitation in Oklahoma

While IEP facilitations and mediations will continue to be offered through online-video format with Zoom, in-person meetings will also be available. To participate in a virtual meeting, you will need a computer/iPad/smartphone with WIFI and a place to meet without interruptions. Participants can also access by phone. An iPad with hot spot can be provided for use at no cost for those without access to a computer and/or WIFI. Contact SERC for more information about scheduling a virtual or in-person meeting.


Crucial Conversations for Mastering Dialogue Training Update

Crucial Conversations for Mastering Dialogue is a nationally recognized training that helps people have difficult conversations that they are afraid to have or that aren’t going well. And the focus of the training is not just about communication – it’s about helping people get the results they want and need.

Crucial Conversations can help you in your conversations with:

  • School administrators
  • School Staff and personnel including general ed teachers
  • Service resource providers
  • IEP team members
  • Parents and their advocates
  • Organizations and family support personnel that work with children with disabilities

While we will continue to offer a virtual training format for this course, we are now able to schedule in-person classes starting in July, 2022. Both formats include five 2.5-hour sessions. The in-person format will take place over two days.  The virtual format can be scheduled over two to five days. We have a lot of flexibility regarding scheduling and only suggest that the sessions not be spread apart too far in order to maintain momentum and maximize learning. 

Crucial Conversations is available at no cost to those attending through our partnership with the Oklahoma State Department of Education. If you are interested in scheduling a future training for your district, please contact Rob Keiter at rob.keiter@okstate.edu or by phone at (405) 569-3105.

View the Crucial Conversations for Mastering Dialogue Course overview here (PDF):


Which Dispute Resolution Process is best for me?

You may be wondering which dispute resolution process would be the best for you when dealing with special education-related disputes. This dispute chart will help you understand the differences between the three processes offered in Oklahoma. Each of these processes is offered at no cost to schools or parents. Please contact us with any questions related to our dispute resolution processes. We can help you decide which process will work the best for your situation.

View the English version of the dispute resolution chart here:

View the Spanish version of the dispute resolution chart here:


Upcoming Events

SERC Wisdom Wednesdays Monthly Webinars

 June 15, 2022

Special Education “Ponders” from a Former School Attorney Andrea Kunkel, J.D., M.S.

Register for the June 15, 2022 Webinar here.

June Professional Development Training – no charge

June 29, 2022

Improving Student Behavior OSU Behavioral Health

View the flyer here (PDF):

ABLE Tech Monthly AT Workshops

ABLE Tech has successfully completed several series of virtual workshops for special education and related service providers. The feedback was outstanding and focused on planning positive systemic improvements and changes.

Monthly workshops are currently scheduled through November, 2022. For more information about the ABLE Tech monthly workshops, visit the ABLE Tech calendar here.

Jo Anne Pool Blades, Program Manager
Special Education Resolution Center (SERC)
Oklahoma State University Sponsored Program. 9726 E. 42nd Street, Suite 203 | Tulsa, OK  74146
Phone: 
918.270.1849

Email: jo.blades@okstate.edu

Newsletters Archive

Subscribe

* indicates requiredEmail Address *First Name *Last Name *Organization/Profession

Categories
SERC Scoop Newsletter

March 2022

  • What is SERC?
  • SERC Wisdom Wednesdays Monthly Webinar
  • Effective IEP Team Meeting and Communication Guidelines
  • A District Child Find Obligation is not Relieved by a Student’s High Intelligence or Academic Performance
  • Understanding School Removals
  • Virtual Mediation and IEP Facilitation in Oklahoma
  • Crucial Conversations Training Update
  • Which Dispute Resolution Process is best for me?
  • Upcoming Events

What is SERC? 

The Special Education Resolution Center of OSU (SERC) has been collaborating with the Oklahoma State Department of Education for over 16 years to help families and school districts resolve conflicts at the earliest stage possible. SERC provides services for children from birth to 3 in SoonerStart and for students 3 through 21 in public schools.

What does SERC provide to schools, SoonerStart, and families at no cost?


SERC Wisdom Wednesdays Monthly Webinar

 Working together and through conflict to support students with disabilities can be challenging for parents and schools. Learn helpful information, tips, and techniques from the experts that can help you navigate through difficult situations. These webinars are geared toward parents, advocates, school personnel, State Department personnel, private providers, and organizations/professionals who work with families of children with disabilities.

Join us for this free 1.5-hour webinar series the third Wednesday of each month from 12 pm to 1:30 pm CST. Monthly webinars are recorded and available for viewing. Transcripts are also available by visiting our webinar page below.

View the Wisdom Wednesdays webinar page with information and registration links to upcoming webinars along with recordings and transcripts of completed webinars here:


Effective IEP Team Meeting and Communication Guidelines

 IEP team meetings are intended to be a collaborative partnership between school personnel and parents.  Effective communication is an essential tool that supports this required teaming and collaboration.  Because it is difficult to listen and hear anything positive from any team member who is adversarial to the process, consider tips and resources for supporting a a better way forward.  When your best efforts aren’t working, for whatever reason, SERC is positioned to attend meetings, at your request and the approval of the other party, to support the team so that it can do its important collaborative  work.  Contact SERC (888-267-0028) for information about seeking an IEP team facilitator to handle eruptions and conflict that may be occurring.

View the OSDE Special Education Guidance Brief on Effective IEP Team Meetings here (PDF):

View SERC’s Communication Guidelines for Effective IEP Team Meetings here (PDF):


A District’s child find obligation is not relieved by a student’s high intelligence or academic performance.

The SERC office receives many calls because a district has refused to test and has told a parent that the child is in advanced classes or is too smart to be in special ed.  It is important to remember that a district’s child find obligation is not relieved by a student’s high intelligence or academic performance.  A recent case again makes that point.

View the related case posted March 1, 2022 by LRP Publications here (WORD):


Understanding School Removals

Many children in Oklahoma are being excluded from the school environment because of emotional or behavioral difficulties. Our state Special Education Department issued guidance addressing children on reduced days ( OSDE guidance  for SY 21-22; Page 5).  Recently an excellent article was published addressing the school removals across the country.  Both resources are an excellent read.  Enjoy!

View the OSDE guidance addressing children on reduced days here (PDF):

View the article published by the National Public Disability Rights Network here (PDF):


Virtual Mediation and IEP facilitation in Oklahoma

IEP facilitations and mediations are continuing to take place through online-video format with Zoom. This platform works well for facilitating meetings throughout the state of Oklahoma. To participate, you will need a computer/iPad/smartphone with WIFI and a place to meet without interruptions. Participants can also access by phone. An iPad with hot spot can be provided for use at no cost for those without access to a computer and/or WIFI. Contact SERC for more information about scheduling a virtual meeting.


Crucial Conversations for Mastering Dialogue Training Update

Crucial Conversations for Mastering Dialogue is a nationally recognized training that helps people have difficult conversations that they are afraid to have or that aren’t going well. And the focus of the training is not just about communication – it’s about helping people get the results they want and need.

Crucial Conversations can help you in your conversations with:

  • School administrators
  • School Staff and personnel including general ed teachers
  • Service resource providers
  • IEP team members
  • Parents and their advocates
  • Organizations and family support personnel that work with children with disabilities

While we will continue to offer a virtual training format for this course, we are now able to schedule in-person classes starting in July, 2022. Both formats include five 2.5-hour sessions. The in-person format will take place over two days.  The virtual format can be scheduled over two to five days. We have a lot of flexibility regarding scheduling and only suggest that the sessions not be spread apart too far in order to maintain momentum and maximize learning. 

Crucial Conversations is available at no cost to those attending through our partnership with the Oklahoma State Department of Education. If you are interested in scheduling a future training for your district, please contact Rob Keiter at rob.keiter@okstate.edu or by phone at (405) 569-3105.

View the Crucial Conversations for Mastering Dialogue Course overview here (PDF):


Which Dispute Resolution Process is best for me?

You may be wondering which dispute resolution process would be the best for you when dealing with special education-related disputes. This dispute chart will help you understand the differences between the three processes offered in Oklahoma. Each of these processes is offered at no cost to schools or parents. Please contact us with any questions related to our dispute resolution processes. We can help you decide which process will work the best for your situation.

View the English version of the dispute resolution chart here:

View the Spanish version of the dispute resolution chart here:


Upcoming Events

SERC Wisdom Wednesdays Monthly Webinars

 April 20, 2022

Parent School Engagement 

Carlos Rossi

Register for the April 20, 2022 Webinar here.

 May 18, 2022

Questions 

Greg Abel, Sound Options Group

Register for the May 18, 2022 Webinar here.

 June 15, 2022

Special Education “Ponders” from a Former School Attorney Andrea Kunkel, J.D., M.S.

Register for the June 15, 2022 Webinar here.

ABLE Tech Monthly AT Workshops

ABLE Tech has successfully completed several series of virtual workshops for special education and related service providers. The feedback was outstanding and focused on planning positive systemic improvements and changes.

Monthly workshops are currently scheduled through March, 2022. For more information about the ABLE Tech monthly workshops, visit the ABLE Tech calendar here.

Jo Anne Pool Blades, Program Manager
Special Education Resolution Center (SERC)
Oklahoma State University Sponsored Program. 9726 E. 42nd Street, Suite 203 | Tulsa, OK  74146
Phone: 
918.270.1849

Email: jo.blades@okstate.edu

Categories
SERC Scoop Newsletter

December 2021

  • What is SERC?
  • New SERC Wisdom Wednesdays Monthly Webinar
  • Resources for Supporting Advocacy for Children with Disabilities and their Families
  • Virtual Mediation and IEP Facilitation in Oklahoma
  • Crucial Conversations Virtual Training Update
  • Which Dispute Resolution Process is best for me?
  • Upcoming Events

What is SERC? 

The Special Education Resolution Center of OSU (SERC) has been collaborating with the Oklahoma State Department of Education for over 10 years to help families and school districts resolve conflicts at the earliest stage possible. SERC provides services for children from birth to 3 in SoonerStart and for students 3 through 21 in public schools.

What does SERC provide to schools, SoonerStart, and families at no cost?


New SERC Wisdom Wednesdays Monthly Webinar

 Working together and through conflict to support students with disabilities can be challenging for parents and schools. Learn helpful information, tips, and techniques from the experts that can help you navigate through difficult situations. 

Join us for this 1.5-hour webinar series every month from 12 pm to 1:30 pm CST.

View the Wisdom Wednesdays flyer with information and registration links to monthly webinars here:


Resources for Supporting Advocacy for Children with Disabilities and their Families

 As someone who supports children with or at risk for disabilities, and their families, you have resources, expertise, and stories of the importance and impact of early intervention/early childhood special education. The resources below may be helpful in gaining – or advancing – the skills to elevate your voice and advocacy efforts to new levels. 

View the resources for Supporting Advocacy for Children with Disabilities and their Families here:


Virtual Mediation and IEP facilitation in Oklahoma

IEP facilitations and mediations are continuing to take place through online-video format with Zoom. This platform works well for facilitating meetings throughout the state of Oklahoma. To participate, you will need a computer/iPad/smartphone with WIFI and a place to meet without interruptions. Participants can also access by phone. An iPad with hot spot can be provided for use at no cost for those without access to a computer and/or WIFI. Contact SERC for more information about scheduling a virtual meeting.


Crucial Conversations Virtual Training Update

Crucial Conversations is a nationally recognized training that helps people have difficult conversations that they are afraid to have or that aren’t going well. And the focus of the training is not just about communication – it’s about helping people get the results they want and need.

Crucial Conversations can help you in your conversations with:

  • School administrators
  • School Staff and personnel including general ed teachers
  • Service resource providers
  • IEP team members
  • Parents and their advocates
  • Organizations that work with children with disabilities

Right now we are scheduling classes for Spring and Summer 2022. Because of travel restrictions related to COVID-19, we are still not able to offer in-person classes at this time. However, the virtual format with Adobe Connect that we are currently using is very effective. It consists of five 2-hour long sessions that can be scheduled over two days or one session at a time.

Recently we completed a virtual training for district administrators with Seminole Public Schools. Here’s what Special Ed Director Cindy Heupel had to say about the training, “I have long been a student and believer in Crucial Conversations as well as Critical Conversations and the wealth of knowledge and skills that it provides and that can be placed in one’s toolbox to be utilized in fulfilling administrative duties. The team at Seminole has provided me with positive feedback and enhanced our ability to now use a common vocabulary when collaborating on critical issues facing our district.  In particular, it is proving extremely useful in providing feedback to teachers in post-observation and evaluation conferences.  Dr. Keiter has been good in making the scenarios applicable to real life situations our administrative team encounters. The digital platform has been great.  It is extremely interactive and provides an opportunity for group collaboration as well as individual responses.  It is extremely engaging.  I am quite sure that if it were not offered digitally, we would not have been able to take advantage of the opportunity.”

Crucial Conversations is available at no cost to those attending through our partnership with the Oklahoma State Department of Education. If you are interested in scheduling a future training for your district, please contact our offices at (888) 267-0028 or contact Rob Keiter at rob.keiter@okstate.edu.

View the Crucial Conversations Online Course Agenda here:


Which Dispute Resolution Process is best for me?

You may be wondering which dispute resolution process would be the best for you when dealing with special education-related disputes. This dispute chart will help you understand the differences between the three processes offered in Oklahoma. Each of these processes is offered at no cost to schools or parents. Please contact us with any questions related to our dispute resolution processes. We can help you decide which process will work the best for your situation.

View the English version of the dispute resolution chart here:

View the Spanish version of the dispute resolution chart here:


Upcoming Events

SERC Wisdom Wednesdays Monthly Webinars

 December 15, 2021  

What did 34 Years of Experience Teach Me? 

Nancy Goosen, Program Specialist, OSDE- SES

Register for the December 15, 2021 Webinar here.

 January 19, 2022

Behavior IS a Disability 

Dr. Mary Ann Shepherd, Ph.D., HSP, BCBA-D

Register for the January 19, 2022 Webinar here.

 February 16, 2022

What’s Trust Got to Do with It? Building Equitable and Trusting Partnerships between Families and Professionals

Dr. Tracy Gershwin, Ph.D., BCBA-D

Register for the February 16, 2022 Webinar here.

 April 20, 2022

Parent School Engagement 

Carlos Rossi

Register for the April 20, 2022 Webinar here.

 May 18, 2022

Questions 

Greg Abel, Sound Options Group

Register for the May 18, 2022 Webinar here.

 June 15, 2022

Special Education “Ponders” from a Former School Attorney Andrea Kunkel, J.D., M.S.

Register for the June 15, 2022 Webinar here.

ABLE Tech Monthly AT Workshops

ABLE Tech has successfully completed several series of virtual workshops for special education and related service providers. The feedback was outstanding and focused on planning positive systemic improvements and changes.

Monthly workshops are currently scheduled through March, 2022. For more information about the ABLE Tech monthly workshops, visit the ABLE Tech calendar here.

Jo Anne Pool Blades, Program Manager
Special Education Resolution Center (SERC)
Oklahoma State University Sponsored Program. 9726 E. 42nd Street, Suite 203 | Tulsa, OK  74146
Phone: 
918.270.1849

Email: jo.blades@okstate.edu

Categories
SERC Scoop Newsletter

September 2021

  • What is SERC?
  • Race and Ethnicity of Children with Disabilities in the United States
  • Exploring Implicit Bias and Microaggressions in Special Education
  • Virtual Mediation and IEP Facilitation in Oklahoma
  • Crucial Conversations Virtual Training Update
  • Which Dispute Resolution Process is best for me?
  • Upcoming Events

What is SERC? 

The Special Education Resolution Center of OSU (SERC) has been collaborating with the Oklahoma State Department of Education for over 10 years to help families and school district resolve conflicts at the earliest stage possible. SERC provides services for children from birth to 3 in SoonerStart and for students 3 through 21 in public schools.

What does SERC provide to schools, SoonerStart, and families at no cost?


Race and Ethnicity of Children with Disabilities in the United States

Have you ever wondered about the demographics of the children served by the states and territories of our country? The U.S. Department of Education has gathered data from 2019-20 to develop a summary presented in a variety of graphs to present the current service to children in IDEA Part B.


Exploring Implicit Bias and Microaggressions in Special Education

Unconscious bias is the result, in part, of the human brain’s need to categorize and store vast amounts of information. While everyone has unconscious biases, it can create problems when they surface in our evaluations and decisions. In Special Education, our implicit biases can alter our decisions regarding who we assess, who we believe, and how we evaluate cases. Further, it is important to understand how microaggressions can affect our parties, clients, and colleagues, leaving them with negative encounters over our seemingly innocuous statements. This CADRE webinar will deepen knowledge and skills in the area of implicit bias, microaggressions and how to mitigate those factors when evaluating cases or working with families.

View the Exploring Implicit Bias and Microaggressions in Special Education webinar here:


Virtual Mediation and IEP Facilitation in Oklahoma

IEP facilitations and mediations are continuing to take place through online-video format with Zoom. This platform works well for facilitating meetings throughout the state of Oklahoma. To participate, you will need a computer/iPad/smartphone with WIFI and a place to meet without interruptions. Participants can also access by phone. An iPad with hot spot can be provided for use at no cost for those without access to a computer and/or WIFI. Contact SERC for more information about scheduling a virtual meeting.


Crucial Conversations Virtual Training Update

Crucial Conversations is a nationally recognized training that helps people have difficult conversations that they are afraid to have or that aren’t going well. And the focus of the training is not just about communication – it’s about helping people get the results they want and need.

Crucial Conversations can help you in your conversations with:

  • School administrators
  • School Staff and personnel including general ed teachers
  • Service resource providers
  • IEP team members
  • Parents and their advocates
  • Organizations that work with children with disabilities

Right now we are scheduling classes for Fall 2021 and Spring 2022. Because of travel restrictions related to COVID-19, we are still not able to offer in-person classes at this time. However, the virtual format with Adobe Connect that we are currently using is very effective. It consists of five 2-hour long sessions that can be scheduled over two days or one session at a time.

Recently we completed a virtual training for district administrators with Seminole Public Schools. Here’s what Special Ed Director Cindy Heupel had to say about the training, “I have long been a student and believer in Crucial Conversations as well as Critical Conversations and the wealth of knowledge and skills that it provides and that can be placed in one’s toolbox to be utilized in fulfilling administrative duties. The team at Seminole has provided me with positive feedback and enhanced our ability to now use a common vocabulary when collaborating on critical issues facing our district.  In particular, it is proving extremely useful in providing feedback to teachers in post-observation and evaluation conferences.  Dr. Keiter has been good in making the scenarios applicable to real life situations our administrative team encounters. The digital platform has been great.  It is extremely interactive and provides an opportunity for group collaboration as well as individual responses.  It is extremely engaging.  I am quite sure that if it were not offered digitally, we would not have been able to take advantage of the opportunity.”

Crucial Conversations is available at no cost to those attending through our partnership with the Oklahoma State Department of Education. If you are interested in scheduling a future training for your district, please contact our offices at (888) 267-0028 or contact Rob Keiter at rob.keiter@okstate.edu.

View the Crucial Conversations Online Course Agenda here:


Which Dispute Resolution Process is best for me?

You may be wondering which dispute resolution process would be the best for you when dealing with special education-related disputes. This dispute chart will help you understand the differences between the three processes offered in Oklahoma. Each of these processes is offered at no cost to schools or parents. Please contact us with any questions related to our dispute resolution processes. We can help you decide which process will work the best for your situation.

View the English version of the dispute resolution chart here:

View the Spanish version of the dispute resolution chart here:


Upcoming Events

ABLE Tech has successfully completed its first series of virtual workshops for special education and related service providers. The feedback was outstanding and focused on planning positive systemic improvements and changes.

The next workshop series is scheduled for Fall 2021. For more information about the 2021 September, October, and November workshops, visit the ABLE Tech AT Support Team Workshops webpage.

Jo Anne Pool Blades, Program Manager
Special Education Resolution Center (SERC)
Oklahoma State University Sponsored Program. 9726 E. 42nd Street, Suite 203 | Tulsa, OK  74146
Phone: 
918.270.1849

Email: jo.blades@okstate.edu

Categories
SERC Scoop Newsletter

March 2021

  • What is SERC?
  • Apology as a Tool for Resolving Conflict
  • CADRE virtual learning resources for parents and educators
  • Virtual mediation and IEP facilitation in Oklahoma
  • Crucial Conversations Virtual Training
  • Which Dispute Resolution Process is best for me?
  • Upcoming Events

What is SERC? 

The Special Education Resolution Center of OSU (SERC) has been collaborating with the Oklahoma State Department of Education for over 10 years to help families and school district resolve conflicts at the earliest stage possible. SERC provides services for children from birth to 3 in SoonerStart and for students 3 through 21 in public schools.

What does SERC provide to schools, SoonerStart, and families at no cost?


Apology as a Tool for Resolving Conflict

Have you thought about the power of a good apology? How can apologies move the parties forward? These questions and others are explored in this excellent CADRE webinar. Learn about the different types of apologies (including full, partial, rapport, ritual, and transactional) as well as the effect of timing, delivery, and sincerity. This training focuses on how different cultures view forgiveness and saving face and the impact of these beliefs on both giving and receiving apologies. With a more complete understanding of the intricacies of an apology we can learn how to seek a greater level of resolution and closure in our communications and negotiation with others by giving and receiving apologies in a way that is more mindful and aware.

Click here to view the webinar

Click here for a transcript (pdf)


CADRE distance learning resources for parents and educators

Circumstances related to COVID-19 may prohibit participants from attending special education meetings in person. In these situations, technology allows one or all of the individuals to participate through the Internet or telephone. Many types of meetings can occur virtually, including IEP meetings, mediations, resolution sessions, and due process hearings. While each of these types of meetings is unique, virtual meetings share common traits and considerations. CADRE has recently published resources, tips and strategies for meaningfully participating in a virtual meeting. Click here for more information!


Virtual mediation and IEP facilitation in Oklahoma

IEP facilitations and mediations are continuing to take place through online-video format with Zoom. This platform works well for facilitating meetings throughout the state of Oklahoma. To participate, you will need a computer/iPad/smartphone with WIFI and a place to meet without interruptions. Participants can also access by phone. An iPad with hot spot can be provided for use at no cost for those without access to a computer and/or WIFI. Contact SERC for more information about scheduling a virtual meeting.


Crucial Conversations Virtual Training

Crucial Conversations is a nationally recognized training that helps people have difficult conversations that they are afraid to have or that aren’t going well. And the focus of the training is not just about communication – it’s about helping people get the results they want and need.

Crucial Conversations can help you in your conversations with:

  • School administrators
  • Staff and personnel including general ed teachers
  • Services resource providers
  • IEP team members
  • Parents and their advocates

Because of travel restrictions related to Covid-19, we are not able to offer in-person classes at this time. However, we now have a virtual format available using Adobe Connect that is very effective. It consists of five 2-hour long sessions that can be scheduled over two days or one session at a time. We’ve trained six groups in the virtual format since June, 2020. Right now we have six new groups scheduled through the end of June, 2021. If you are interested in scheduling a training for the next fiscal year starting in July, please contact us.

Recently we completed a virtual training for district administrators with Seminole Public Schools. Here’s what Special Ed Director Cindy Heupel had to say about the training, “I have long been a student and believer in Crucial Conversations as well as Critical Conversations and the wealth of knowledge and skills that it provides and that can be placed in one’s toolbox to be utilized in fulfilling administrative duties. The team at Seminole has provided me with positive feedback and enhanced our ability to now use a common vocabulary when collaborating on critical issues facing our district.  In particular, it is proving extremely useful in providing feedback to teachers in post-observation and evaluation conferences.  Dr. Keiter has been good in making the scenarios applicable to real life situations our administrative team encounters. The digital platform has been great.  It is extremely interactive and provides an opportunity for group collaboration as well as individual responses.  It is extremely engaging.  I am quite sure that if it were not offered digitally, we would not have been able to take advantage of the opportunity.”

Crucial Conversations is available at no cost to those attending through our partnership with the Oklahoma State Department of Education. If you are interested in scheduling a future training for your district, please contact our offices at (888) 267-0028 or contact Rob Keiter at rob.keiter@okstate.edu.

View the Crucial Conversations Online Course Agenda (pdf)


Which Dispute Resolution Process is best for me?

You may be wondering which dispute resolution process would be the best for you when dealing with special education-related disputes. This dispute chart will help you understand the differences between the three processes offered in Oklahoma. Each of these processes is offered at no cost to schools or parents. Please contact us with any questions related to our dispute resolution processes. We can help you decide which process will work the best for your situation.

View the English version of the dispute resolution chart (pdf)
View the Spanish version of the dispute resolution chart (pdf)


Upcoming Events

ABLE Tech has successfully completed its first series of virtual workshops for special education and related service providers. The feedback was outstanding and focused on planning positive systemic improvements and changes.

For more information about the workshop series along with the registration links for the 2021 January, February, and March workshops, visit the ABLE Tech AT Support Team Workshops webpage.

Jo Anne Pool Blades, Program Manager
Special Education Resolution Center (SERC)
Oklahoma State University Sponsored Program9726 E. 42nd Street, Suite 203 | Tulsa, OK  74146
Phone: 
918.270.1849

Email: jo.blades@okstate.edu

Categories
SERC Scoop Newsletter

December 2020

  • What is SERC?
  • OCR data on restraint and seclusion
  • CADRE virtual learning resources for parents and educators
  • Virtual mediation and IEP facilitation in Oklahoma
  • Crucial Conversations Virtual Training
  • Which Dispute Resolution Process is best for me?
  • Upcoming Events

What is SERC? 

The Special Education Resolution Center of OSU (SERC) has been collaborating with the Oklahoma State Department of Education for over 10 years to help families and school district resolve conflicts at the earliest stage possible. SERC provides services for children from birth to 3 in SoonerStart and for students 3 through 21 in public schools.

What does SERC provide to schools, SoonerStart, and families at no cost?


OCR data on restraint and seclusion

Restraint and Seclusion continues to be a topic of concern across the United States.  Our Democratic Congress is once again proposing a nationwide bill to address this issue in schools.  Take a look at the recent OCR Data collected for the 2017-18 school year. 

View the CRDC data collection on restraint and seclusion here:


CADRE distance learning resources for parents and educators

Circumstances related to COVID-19 may prohibit participants from attending special education meetings in person. In these situations, technology allows one or all of the individuals to participate through the Internet or telephone. Many types of meetings can occur virtually, including IEP meetings, mediations, resolution sessions, and due process hearings. While each of these types of meetings is unique, virtual meetings share common traits and considerations. CADRE has recently published resources, tips and strategies for meaningfully participating in a virtual meeting. Click here for more information!


Virtual mediation and IEP facilitation in Oklahoma

IEP facilitations and mediations are continuing to take place through online-video format with Zoom. This platform works well for facilitating meetings throughout the state of Oklahoma. To participate, you will need a computer/iPad/smartphone with WIFI and a place to meet without interruptions. Participants can also access by phone. An iPad with hot spot can be provided for use at no cost for those without access to a computer and/or WIFI. Contact SERC for more information about scheduling a virtual meeting.


Crucial Conversations Virtual Training

Crucial Conversations is a nationally recognized training that helps people have difficult conversations that they are afraid to have or that aren’t going well. And the focus of the training is not just about communication – it’s about helping people get the results they want and need.

Crucial Conversations can help you in your conversations with:

  • School administrators
  • Staff and personnel including general ed teachers
  • Services resource providers
  • IEP team members
  • Parents and their advocates

Because of travel restrictions related to Covid-19, we are not able to offer in-person classes at this time. However, we now have a virtual format available using Adobe Connect that is very effective. It consists of five 2-hour long sessions that can be scheduled over two days or one session at a time.

Recently we completed a virtual training for district administrators with Seminole Public Schools. Here’s what Special Ed Director Cindy Heupel had to say about the training, “I have long been a student and believer in Crucial Conversations as well as Critical Conversations and the wealth of knowledge and skills that it provides and that can be placed in one’s toolbox to be utilized in fulfilling administrative duties. The team at Seminole has provided me with positive feedback and enhanced our ability to now use a common vocabulary when collaborating on critical issues facing our district.  In particular, it is proving extremely useful in providing feedback to teachers in post-observation and evaluation conferences.  Dr. Keiter has been good in making the scenarios applicable to real life situations our administrative team encounters. The digital platform has been great.  It is extremely interactive and provides an opportunity for group collaboration as well as individual responses.  It is extremely engaging.  I am quite sure that if it were not offered digitally, we would not have been able to take advantage of the opportunity.”

Crucial Conversations is available at no cost to those attending through our partnership with the Oklahoma State Department of Education. If you are interested in scheduling a future training for your district, please contact our offices at (888) 267-0028 or contact Rob Keiter at rob.keiter@okstate.edu.

View the Crucial Conversations Online Course Agenda here:


Which Dispute Resolution Process is best for me?

You may be wondering which dispute resolution process would be the best for you when dealing with special education-related disputes. This dispute chart will help you understand the differences between the three processes offered in Oklahoma. Each of these processes is offered at no cost to schools or parents. Please contact us with any questions related to our dispute resolution processes. We can help you decide which process will work the best for your situation.

View the English version of the dispute resolution chart here:
View the Spanish version of the dispute resolution chart here:


Upcoming Events

ABLE Tech has successfully completed its first series of virtual workshops for special education and related service providers. The feedback was outstanding and focused on planning positive systemic improvements and changes.

For more information about the workshop series along with the registration links for the 2021 January, February, and March workshops, visit the ABLE Tech AT Support Team Workshops webpage.

Jo Anne Pool Blades, Program Manager
Special Education Resolution Center (SERC)
Oklahoma State University Sponsored Program9726 E. 42nd Street, Suite 203 | Tulsa, OK  74146
Phone: 
918.270.1849

Email: jo.blades@okstate.edu

Categories
SERC Scoop Newsletter

September 2020

  • What is SERC?
  • New SERC website is live
  • Great Distance learning resources for parents and educators
  • Virtual mediation and IEP facilitation update
  • Crucial Conversations training Update
  • Which Dispute Resolution Process is best for me?
  • Upcoming Events

What is SERC? 

The Special Education Resolution Center of OSU (SERC) has been collaborating with the Oklahoma State Department of Education for over 10 years to help families and school districts resolve conflicts at the earliest stage possible. SERC provides services for children from birth to 3 in SoonerStart and for students 3 through 21 in public schools.

What does SERC provide to schools, SoonerStart, and families at no cost?


SERC new website is live

SERC has a new website. Over the past several months we’ve been designing a new web site that has now been launched! The new site is more user friendly and contains Spanish translations of important documents, with more to come. Please check out our new site at  https://okserc.org/ .


Great distance learning resources for parents and educators

Beginning this unusual time of distance learning, parents and educators have made huge adjustments for the learning of the students they share. If parents or educators are searching for additional information that could be helpful during this time, www.understood.org is a fabulous resource. It’s a fun place to explore for all kinds of information. Understood website link.

In addition to the the website resource listed above, here are several documents that might be helpful for those who will be participating in online meetings.


Virtual mediation and IEP facilitation

IEP facilitations and mediations are taking place now through online-video format with Zoom. This platform works well for facilitating meetings throughout the state of Oklahoma. To participate, you will need a computer/iPad/smartphone with WIFI and a place to meet without interruptions. Participants can also access by phone. An IPad with hot spot can be provided for use at no cost for those without access to a computer and/or WIFI. Contact SERC for more information about scheduling a virtual meeting.


Crucial Conversations Training Update

Crucial Conversations is a nationally recognized training that helps people have difficult conversations that they are afraid to have or that aren’t going well. And the focus of the training is not just about communication – it’s about helping people get the results they want and need.

Crucial Conversations can help you in your conversations with:

  • School administrators
  • Staff and personnel including general ed teachers
  • Services resource providers
  • IEP team members
  • Parents and their advocates

Because of travel restrictions related to COVID-19, we are not able to offer in-person classes at this time. However, we now have a virtual format available using Adobe Connect that is very effective. It consists of five, 2-hour long sessions that can be scheduled over two days or one session at a time.

Crucial Conversations is available at no costs to those attending through our partnership with the Oklahoma State Department of Education. If you are interested in scheduling a future training for your district, please contact our offices at (888) 267-0028 or contact Rob Keiter at rob.keiter@okstate.edu.

Crucial Conversations Online Course Agenda (PDF)


Which Dispute Resolution Process is best for me?

You may be wondering which dispute resolution process would be the best for you when dealing with special education-related disputes. This dispute chart will help you understand the differences between the three processes offered in Oklahoma. Each of these processes is offered at no cost to schools or parents. Please contact us with any questions related to our dispute resolution processes. We can help you decide which process will work the best for your situation.


Upcoming Events

Tech Thursdays with ABLE Tech (FREE monthly Zoom Session)

Join ABLE Tech for live Zoom training covering various tips for accessibility. 


Jo Anne Blades, Program Manager
Special Education Resolution Center (SERC)
Oklahoma State University Department of Wellness Sponsored Program
9726 E. 42nd Street, Suite 203 | Tulsa, OK  74146
Phone: 
918.270.1849

Email: jo.blades@okstate.edu

Categories
SERC Scoop Newsletter

June 2020

  • What is SERC?
  • Spanish translation for SERC documents
  • Great distance learning resource for parents and educators
  • Virtual mediation and IEP facilitation
  • Crucial Conversations training Update
  • Which Dispute Resolution Process is best for me?
  • Upcoming Events

What is SERC? 

The Special Education Resolution Center of OSU (SERC) has been collaborating with the Oklahoma State Department of Education for over 10 years to help families and school district resolve conflicts at the earliest stage possible. SERC provides services for children from birth to 3 in SoonerStart and for students 3 through 21 in public schools.

What does SERC provide to schools, SoonerStart, and families at no cost?


Spanish translation for SERC documents

SERC is in the process of updating our website with Spanish translations of documents. Right now the translated documents include:

  • -SERC Dispute Resolution Processes Comparison
  • -CADRE Dispute Resolution Processes Chart
  • -Mediation – FAQ’s
  • -SERC Mediation Manual
  • -SERC Mediation Guide

In the coming months, we will continue updating the site to include more Spanish translations of our services, programs, and materials. Our goal is to provide greater accessibility to our Spanish speaking stakeholders in Oklahoma. To view the documents, visit our website at https://www.okserc.org


Great distance learning resources for parents and educators

Beginning this unusual time of distance learning, parents and educators have made huge adjustments for the learning of the students they share. If parents or educators are searching for additional information that could be helpful during this time, www.understood.org is a fabulous resource. It’s a fun place to explore for all kinds of information. Click here to enjoy the exploration!

In addition to the the website resource listed above, here are several documents that might be helpful for those who will be participating in online meetings.

View “Helpful Hints for using Zoom for Remote Mediations” here:
View “Zoom Online-Mediation Considerations” here:


Virtual mediation and IEP facilitation

IEP facilitations and mediations are taking place now through online-video format with Zoom. This platform works well for facilitating meetings throughout the state of Oklahoma. To participate, you will need a computer/iPad/smartphone with WIFI and a place to meet without interruptions. Participants can also access by phone. An IPad with hot spot can be provided for use at no cost for those without access to a computer and/or WIFI. Contact SERC for more information about scheduling a virtual meeting.


Crucial Conversations Training Update

Crucial Conversations is a two day training that helps people have difficult conversations that they are afraid to have or that aren’t going well. And the focus of the training is not just about communication – it’s about helping people get the results they want.

Crucial Conversations can help you in your conversations with:

  • School administrators
  • Staff and personnel including general ed teachers
  • Services resource providers
  • IEP team members
  • Parents and their advocates

Last fall we conducted training in Jenks, Edmond, and Oklahoma City. Currently, in light of COVID-19, we are not doing any in-person trainings. As long as school sites are closed down, we are assuming that in-person professional development will not be taking place. In addition, we are currently prohibited from in-state travel. We are not sure how long both of these things will be in place. We will continue to monitor the situation and keep everyone updated. We are looking forward to providing this training once again as soon as the coast is clear.

Crucial Conversations is available at no costs to those attending through our partnership with the Oklahoma State Department of Education. If you are interested in scheduling a future training for your district, please contact our offices at (888) 267-0028.

View the Crucial Conversations Two-Day Agenda Here:


Which Dispute Resolution Process is best for me?

You may be wondering which dispute resolution process would be the best for you when dealing with special education-related disputes. This dispute chart will help you understand the differences between the three processes offered in Oklahoma. Each of these processes is offered at no cost to schools or parents. Please contact us with any questions related to our dispute resolution processes. We can help you decide which process will work the best for your situation.

View the English version of the dispute resolution chart here:
View the Spanish version of the dispute resolution chart here:


Upcoming Events

Tech Thursdays with ABLE Tech (FREE monthly Zoom Session)

Join ABLE Tech for live Zoom training covering various tips for accessibility. 

  • Simple AT Solutions for Play: July 16
  • Low Vision AT Solutions: August 20

Jo Anne Pool Blades, Program Manager
Special Education Resolution Center (SERC)
Oklahoma State University Sponsored Program 9726 E. 42nd Street, Suite 203 | Tulsa, OK  74146
Phone: 
918.270.1849

Email: jo.blades@okstate.edu

Categories
SERC Scoop Newsletter

March 2020

  • What is SERC?
  • OCR, OCRS technical assistance on the use of restraint and seclusion
  • Joint guidance on FERPA and HIPAA
  • Crucial Conversations training Update
  • New SERC stakeholder training
  • Which Dispute Resolution Process is best for me?
  • Upcoming Events

What is SERC? 

The Special Education Resolution Center of OSU (SERC) has been collaborating with the Oklahoma State Department of Education for over 10 years to help families and school district resolve conflicts at the earliest stage possible. SERC provides services for children from birth to 3 in SoonerStart and for students 3 through 21 in public schools.

What does SERC provide to schools, SoonerStart, and families at no cost?


OCR, OCRS technical assistance on the use of restraint and seclusion

The U.S. Department of Education has released a 46 minute technical assistance video about the use of restraint and seclusion in schools. Using information from the Civil Rights Data Collection, the video is an overview of anti-discrimination principle and a school districts obligation to report restraint and seclusion.

The video provides general information but does not address specific compliance issues because OCR makes compliance determinations based on the specific facts of each case.

OSERS worked with OCR to produce the video. OSERS’ role in the initiative is to provide technical assistance to schools and districts to promote positive learning environments and evidence-based practices to respond to challenging behavior.

Students with disabilities are disproportionately restrained and secluded in schools. According to CRDC data from SY 2015-16, students with disabilities represented 71 percent of all students who were restrained and 66 percent of all students who were secluded even though they were just 12 percent of the overall student population.

Included in the video are definitions for physical restraint, mechanical restraint, seclusion, Section 504, Title II of the ADA, as well as legal standards that OCR uses to determine whether the use of restraint or seclusion has violated Section 504.

Additionally, the video emphasizes that, for a student who has already been identified with a disability, a school’s repeated use of restraint or seclusion on that student may be an indicator that the student’s current plan of services is not sufficient to provide FAPE. In those cases, schools must consider different or additional approaches to address the student’s behavioral needs, the video states.

The video explains how schools can proactively address potential noncompliance by:

1) implementing a policy for the appropriate use of restraint and seclusion;
2) training staff on the use of positive behavior interventions; and
3) using a tracking and monitoring system for incidents involving restraint and seclusion.

View the US Department of Education video here:


Joint Guidance on FERPA and HIPAA

On Dec. 19, 2019, the U.S. Education Department and the Office for Civil Rights at the U.S. Department of Health and Human Services updated their Joint Guidance on the Application of the Family Educational Rights and Privacy Act and the Health Insurance and Portability and Accountability Act of 1996 to Student Health Records. The original guidance was first issued in November 2008.

View Joint Guidance on FERPA and HIPAA document here:


Crucial Conversations Training Update

This has been a great year for Crucial Conversations training. Crucial Conversations is a two day training that helps people have difficult conversations that they are afraid to have or that aren’t going well. And the focus of the training is not just about communication – it’s about helping people get the results they want.

Crucial Conversations can help you in your conversations with:

  • School administrators
  • Staff and personnel including general ed teachers
  • Services resource providers
  • IEP team members
  • Parents and their advocates

Last fall we conducted trainings in Jenks, Edmond, and Oklahoma City. This Spring we are doing training for district administrators in Ada, Byng, and Poteau school districts. We are also scheduling courses for parents and their advocates as well as organizations that work with parents of children with disabilities.

Crucial Conversations is available at no costs to those attending through our partnership with the Oklahoma State Department of Education. If you are interested in scheduling a training for your district or group, please contact our offices at (888) 267-0028.

View the Crucial Conversations Two-Day Training Agenda here:


New SERC stakeholder training

SERC will be offering two new trainings focusing on Facilitated IEP Meetings. One training will be for districts and another training will be for parents and their advocates. These trainings will help IEP team members and district administrators prepare for a facilitated IEP meeting. Some of the topics will include:

  • The Role of the External Facilitator
  • Benefits of a Facilitated IEP meeting
  • Preparing for a Facilitated IEP meeting
  • Frequently Asked Questions about Facilitated IEP meetings

Training is at no cost to districts and parents/advocates.
Stay tuned for more information…


Which Dispute Resolution Process is best for me?

You may be wondering which dispute resolution process would be the best for you when dealing with special education-related disputes. This dispute chart will help you understand the differences between the three processes offered in Oklahoma. Each of these processes is offered at no cost to schools or parents. Please contact us with any questions related to our dispute resolution processes. We can help you decide which process will work the best for your situation.

View the English version of the dispute resolution chart here:
View the Spanish version of the dispute resolution chart here:


Upcoming Events

Tech Thursdays with ABLE Tech (FREE monthly Zoom Session)

Join ABLE Tech for live Zoom training covering various tips for accessibility. 

  • Simple AT Solutions for Play: July 16
  • Low Vision AT Solutions: August 20

Jo Anne Pool Blades, Program Manager
Special Education Resolution Center (SERC)
Oklahoma State University Sponsored Program 9726 E. 42nd Street, Suite 203 | Tulsa, OK  74146
Phone: 
918.270.1849

Email: jo.blades@okstate.edu

Categories
SERC Scoop Newsletter

December 2019

  • What is SERC?
  • The Super Six Principles of the IDEA
  • The Power of Listening – William Ury TEDx Talk
  • First Annual ADR Conference
  • Crucial Conversations Training Update
  • Which Dispute Resolution Process is best for me?
  • Upcoming Events

What is SERC? 

The Special Education Resolution Center of OSU (SERC) has been collaborating with the Oklahoma State Department of Education for over 10 years to help families and school districts resolve conflicts at the earliest stage possible. SERC provides services for children from birth to 3 in SoonerStart and for students 3 through 21 in public schools.

What does SERC provide to schools, SoonerStart, and families at no cost?


The Super Six Principles of the IDEA

The Individuals with Disabilities Education Act can sometimes seem LARGE! Most of the law really boils down to six main principles. When you understand the basics of the six main principles – you’ve got a pretty good overall understanding of special education!

Here is a relatively easy summary of the law developed in partnership by the Oklahoma Parents Center and the Oklahoma Department of Special Education. Its a handy guide to keep close and give to others!

View the Super Six guide here:


The Power of Listening – William Ury TEDx Talk

This 16 minute YouTube video is a powerful TEDx talk by William Ury, one of the author’s of the national best seller, “Getting to Yes.” This video shows what really listening to others looks like, why it’s so hard to do, and the powerful benefits of listening! You will want to watch this and share it with your friends.

View video “The Power of Listening” TEDx Talk here:


First Annual ADR Conference

We just wrapped up our first Annual Dispute Resolution Conference. This conference – designed for parents, school district personnel, agencies working with children with special needs, and parents and their advocates was sponsored by the Special Education Resolution Center and the Oklahoma State Department of Education. The conference took place on Monday, November 18 at the Moore Norman Technology Center in Oklahoma City.

Our first conference included general sessions featuring Greg Abell of Sound Options Group in Bainbridge Island, Washington; and Carlo Rossi/Social Advocate for Youth and the Sonoma County Special Education Local Plan Area in California. The focus was on re-framing special education disputes as “enduring conflict” and considered the best ways to engage special ed disputes.

The afternoon included workshops for school districts and parents to help everyone understand the differences in the dispute resolution processes available in Oklahoma. We are excited about the feedback we have received for our first conference and are looking forward to next year’s conference. Stay tuned for more information on our Facebook page and in upcoming SERC Scoop Newsletters.

View the 2019 ADR Conference flyer here:


Crucial Conversations Training Update

This has been a great year for Crucial Conversations training. Crucial Conversations is a two day training that helps people have difficult conversations that they are afraid to have or that aren’t going well. And the focus of the training is not just about communication – it’s about helping people get the results they want.

Crucial Conversations can help you in your conversations with:

  • School administrators
  • Staff and personnel including general ed teachers
  • Services resource providers
  • IEP team members
  • Parents and their advocates

This fall we have conducted training in Jenks, Edmond, and Oklahoma City. We are planning on scheduling two classes in the spring of 2020: one for school administrators, and one for parents and their advocates. We also have training scheduled for the summer of 2020 in Poteau, Oklahoma. This training will be geared toward district personnel.

Crucial Conversations is available at no costs to those attending through our partnership with the Oklahoma State Department of Education. If you are interested in scheduling a training for your district or group, please contact our offices at (888) 267-0028.

View the Crucial Conversations Two-Day Training Agenda here:


Which Dispute Resolution Process is best for me?

You may be wondering which dispute resolution process would be the best for you when dealing with special education-related disputes. This dispute chart will help you understand the differences between the three processes offered in Oklahoma. Each of these processes is offered at no cost to schools or parents. Please contact us with any questions related to our dispute resolution processes. We can help you decide which process will work the best for your situation.

View the English version of the dispute resolution chart here:
View the Spanish version of the dispute resolution chart here:


Upcoming Events

Tech Thursdays with ABLE Tech (FREE monthly Zoom Session)

Join ABLE Tech for live Zoom training covering various tips for accessibility. 

  • AT Assessment Workshop – Part 1: January 23
  • AT Assessment Workshop – Part 2: February 20

Jo Anne Pool Blades, Program Manager
Special Education Resolution Center (SERC)
Oklahoma State University Sponsored Program 9726 E. 42nd Street, Suite 203 | Tulsa, OK  74146
Phone: 
918.270.1849

Email: jo.blades@okstate.edu